PRIVACY POLICY

Whalula LLC (hereinafter referred to as “we” or “the Company”) places great importance on the protection of user privacy. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information when you visit or use this website and its related services. Please read this Privacy Policy carefully before using this website.

I. Information Collection
When you use our website or make a purchase, we may collect the following types of information:
Personal Information
Including, but not limited to, your name, shipping address, billing address, contact number, email address, etc., used for processing orders and facilitating logistics and delivery.
Payment Information
When you make a purchase, we may collect necessary payment information (such as credit card or payment account details) through third-party payment channels; however, we do not directly store complete payment card information.
Device and Usage Information
Including IP addresses, browser types, access times, browsing behaviors, and page visit records, used to optimize the website experience and for security monitoring purposes.

II. Use of Information
The information we collect will be used for the following purposes:
Processing orders and fulfilling product delivery
Providing customer service and after-sales support
Improving website functionality and user experience
Sending order notifications, service updates, or marketing communications (if you have consented to receive them)
Preventing fraudulent activities and ensuring transaction security

III. Information Sharing
Whalula LLC commits not to sell or rent your personal information to unrelated third parties. However, we may share necessary information under the following circumstances:
With logistics companies to fulfill order delivery
With payment service providers to process transactions
To comply with applicable laws, regulations, or lawful requests from government authorities
To protect the legitimate rights, interests, and safety of the Company, our users, and the general public

IV. Data Security
We implement reasonable technical and administrative measures to safeguard the security of your personal information and to prevent data loss, misuse, unauthorized access, or disclosure. However, please understand that no method of internet transmission can be guaranteed to be 100% secure.

V. Use of Cookies
This website may use Cookies and similar technologies to enhance the user experience, remember login status, analyze website traffic, and optimize content presentation. You may choose to disable Cookies in your browser settings; however, doing so may affect the proper functioning of certain features on the website.

VI. User Rights
You have the right to:
Access, update, or correct your personal information;
Request the deletion of your personal data (subject to legal and business requirements);
Choose whether or not to receive marketing emails or notifications.
To exercise the above rights, please contact us using the contact details provided below.

VII. Privacy Policy Updates
Whalula LLC reserves the right to update this Privacy Policy at any time. Any updates will be posted on this page and shall take effect immediately. We recommend that you review this page periodically to stay informed of the latest terms.

Thank you for placing your trust in Whalula LLC; we remain committed to providing you with a safe and reliable shopping experience.